People: We believe our PEOPLE relationships - team member, guest, franchisee, vendor and community - define who we are, and determine our success. We ensure that PEOPLE who come in contact with a Port City Java® be treated with respect, dignity and kindness. We encourage PEOPLE to achieve, take risks, to innovate, to improve and succeed. Place: We promise to provide an exciting, friendly and inviting PLACE reflecting the unique character of our neighborhood. We maintain a clean, safe and well-equipped atmosphere that welcomes and refreshes all who we encounter. Prosperity:
We know that PROSPERITY is an essential element to fulfilling and expanding our Vision and Brand. It allows us to grow and improve the opportunities for all involved. We maintain awareness that our every action and decision throughout every shift affects the PROSPERITY and harmony of everyone.
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Products: We offer PRODUCTS which collectively represent the
Port City Java® Brand with outstanding flavor and appearance. We agree to enhance our Brand by serving the freshest ingredients to our guests. We take great pride in our reputation for serving premium PRODUCTS, including our Artisan Roasted coffees. Process:
We understand the importance of continuous improvement, communication, and respect for each PROCESS we adopt. In doing so, we rise above the level of our competitors while improving our business practices. 
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